SECOND QUARTER 2006

EDITORIAL

ADVISORS
Mr. Kenny Koh
Mr. Tony Pang
Mr. Jimmy Tan

EDITORS
Ms. Shermaine Ong
Ms. Joey Ng

PR ADVISORS
Foreword Communications

 

IN THIS ISSUE

- "LEAD"ing the Singapore Furniture Industry to Greater Heights
- IFFS/AFS 2006 Achieves Record Deals, Exhibitor & Visitor Count
- Internationally Renowned Designers on "Staying Relevant " In The Competitive World Market
- Local Design Talents to Get Career Boost
- SFIC Welcomes New Honorary Advisor, Dr. Balaji Sadasivan
- Furniture Design Award (FDA) 2006 Winners
- Furniture Learning Institute Offers New Enriching Pivot Courses for Both Executive & Management Level
- HTL Managing Director Wins Top Business Accolade
- Taking the Furniture Industry to a Whole New Level
- Are You Facing Your Brutal Facts
- Sitra Holdings Achieves EDB's Regional HQ Award
- World Furniture Outlook 2006
- Calendar of Events


"LEAD"ing the Singapore Furniture Industry to Greater Heights

Officiating at the opening of the lnternational Furniture Fair Singapore 2006 / 23rd ASEAN Furniture Show, Dr Vivian Balakrishnan, Minister for Community Development, Youth and Sports and Second Minister for Trade & Industry, announced that the SFlC will be embarking on a series of projects under the government-led Local Enterprise and Association Development (LEAD) programme to further enhance Singapore's position as an international furniture hub. The LEAD programme was launched last May by SPRING Singapore and IE Singapore to partner industry associations to enhance industry and enterprise competitiveness.

These projects, estimated to cost about S$16 million, will give the industry a strong shot in the arm over the next three years. SFIC's growth plan will focus on three key areas - nurture a high value-added workforce, develop more design-centric companies, and create a synergised industry network to capture a bigger global market share.

"The strategic yet specific projects to be supported under the LEAD programme will help to establish Singapore as an international furniture marketing and design centre. SPRING will continue to work closely with the SFlC to grow the sector", said Mr Loh Khum Yean, Chief Executive of SPRING Singapore.

IE Singapore, likewise, also pledged that it will continue to work closely with the SFlC and industry players to build up a pool of leading Singapore furniture MNCs, help them to extend their global reach, and at the same time, attract more overseas buyers to Singapore.

Projects to be undertaken by the SFlC under the LEAD programme include:

Design excellence as competitive edge
The SFlC aims to grow the number of design-centric local furniture companies by about 30 per cent in three years through the Furniture Design Award (FDA), designer codevelopment and design entrepreneur development programmes. Since 1993, the FDA has helped to nurture Singapore's budding design talents and seen the participation of overseas furniture designers as well. The SFlC intends to further raise the profile and standard of the competition. Incentives will also be provided for local furniture companies to employ winning designers, so that they can be mentored on commercialising their designs.

Under the designer co-development programme, the SFlC will leverage on the annual FDA to identify five outstanding design young talents each year and reward them with a 12-month employment contract with some of Singapore's leading furniture companies. The SFlC will co-fund 70% of the young designers' payroll while they are being placed on a meaningful mentoring programme that leads to the commercial
production of their works.

The design entrepreneur development programme targets to increase the stream of world-class products for overseas markets by providing budding furniture designers and entrepreneurs with exhibition space, of up to 20 sqm per designer, at the annual IFFS/AFS. Aptly known as 'PLATFORM1, this initiative aims to be a sought-after plafform for new and young promising furniture designers in Singapore and the region to showcase their new prototypes, kick-start their design careers and attract potential manufacturers.

Continuous development and optimisation of human capital
industry and enterprise Dr Vivian Balakrishnan, Minister for Community Development,Youth and Sports and Second Minister for Trade & Industry at the IFFS/AFS 2006 The SFlC aims to improve the degree of value-add per worker in the industry by competitiveness. Official Opening enhancing operations at the Furniture Learning Institute (FLI) and developing suitable curricula for industry practitioners to continuously upgrade themselves.

In addition, the LEAD Programme also supports the implementation of study missions to countries renowned for best practices and to cross-share with like-minded practitioners on ways to overcome business challenges, develop innovative ideas and for networking. The missions will focus on areas which will have a positive multiplier effect on Singapore's furniture industry, particularly in design, retail concepts and enhancements of the FLI and Singapore as the "Asian centre" for the furniture trade.

Strategic branding and marketing
Not forgetting about the "survival kit" of today's global business plan - strategic branding and marketing - the SFlC also intends to groom 15 local furniture SMEs each year as exporters. The new exporters mentoring programme aims to increase the pool of "Singapore furniture brand ambassadors" in the global market to enhance the visibility of the industry's capabilities and design-led offerings, attract more buyers and grow Singapore's global market share.

Finally, the LEAD Programme also includes funding to enhance the lnternational Furniture Centre (IFC).The IFC, which will be launched later this year, is in line with JTC Corporation's master plan to revitalise Sungei Kadut, which is home to many local furniture companies. The IFC will encourage more furniture companies to use Singapore as a springboard for their expansion into the Asia Pacific, a region that is well recognised as a rapidly growing market as well as a manufacturing base.The LEAD funding will enable the IFC to consolidate its role as an effective Asian business conduit for the international furniture trade. Some of the Centre's areas of enhancement include strategic business matching, design development, market development trips overseas and buying programmes to Singapore.

The approved initiatives in the Singapore furniture industry LEAD programme are slated for implementation this year and will be completed by March 2009.

"The SFlC is glad to be able to customise initiatives that
complement the industry's competitive strengths - high quality
control and reliability - to sustain our growth and viability with the support of the LEAD programme and the assistance of SPRING Singapore, IE Singapore and various other government agencies. This wellrounded development plan is designed to benefit multiple fronts in the industry, ranging from human capital optimisation and promoting design and retail excellence to industry branding and market development", said Mr James Koh, President of the SFIC.

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IFFS/AFS 2006 Achieves Record Deals, Exhibitor & Visitor Count

The lnternational Furniture Fair Singapore 2006/23rd ASEAN Furniture Show (IFFS/AFS 2006) has again proven to be an excellent business conduit for the international furniture trade fraternity in Asia. The fair generated a record yield of estimated USD 240 million of spot orders over the five-day event from 1 to 5 March at the Singapore Expo. The event is also expected to garner an additional USD 2.1 billion of follow-on sales for the year ahead.

Registering the highest exhibitor and visitor count in its 23-year history, with 505 exhibitors from 29 countries and 17,838 trade participants from 113 countries, IFFS/AFS 2006 has also, in turn, garnered an estimated USD 32 million in revenue and economic spin-offs for Singapore's MICE (Meetings, Incentives, Conventions and Exhibitions) and tourism industries.

The IFFS/AFS 2006 occupied six halls of the Singapore Expo and boasted an increase of eight per cent in size from 2005 to an astounding nett exhibition space of 35,500 sqm. The number of new exhibitors also grew by more than 100 per cent, from 85 companies in 2005 to 176 this year to provide potential new business ventures.

The ASEAN countries, like Indonesia, Malaysia, Myanmar, the Philippines, Thailand, Singapore and Vietnam, saw significantly stronger participation at the IFFS/AFS 2006 and displayed an impressive 20 per cent increase in nett exhibition space compared to last year's show.

With more than 32,000 pieces of furniture and furnishing products featured at IFFS/AFS 2006, Singapore boasts the largest collection of quality products in the ASEAN region and remains the preferred sourcing destination for prominent buyers. The IFFs/AFS 2006 attracted close to 40 per cent more foreign buying delegations than IFFs/AFS 2005, from 48 buying groups to 77, boasting prominent players from the neighbouring regions as well as Europe, America, the Middle East and Africa.

Mr Steven Chew, Chief Operating Officer of Sitra Holdings (International) Pte Ltd, Singapore said: "This year's show has been the best we had since we started exhibiting at the fair five years ago. We saw more quality buyers this year compared to the previous ones. Besides continuing to use the IFFS/AFS as a key plafform to reach out to our customers, we will definitely increase our exhibition space at next year's fair."

"The huge array of products on display, coupled with distinctive designs, was truly exceptional! We are convinced that three days is not sufficient and we intend to return next year and will stay for the entire
show period of five days. We are certain that our business orders springboard from IFFS/AFS,"
commented VIP Buyer, Mr Peter Walkom, Managing Director of Casual Living from Australia.

On what to expect at next year's show, Mr James Koh, President of the Singapore Furniture Industries Council (SFIC) and Chairman of IFFS Pte Ltd, said: "Moving forward, the SFIC and IFFS Pte Ltd will be rolling out new initiatives geared towards improving the size, scope, and quality of the show. IFFS/AFS 2007 will see the implementation of 'PLATFORM: a design entrepreneur development programme, and the launch of the inaugural World of Woodworking Machinery 2007, or WO WMAC 2007. We are looking forward to staging an even bigger, better and more comprehensive show for our international audience next year!"

To be held at Hall 7 of the Singapore Expo from 3 to 6 March next year, WOWMAC 2007 is expected to feature more than 100 exhibitors from over 20 countries and showcase the latest furniture manufacturing technology, machinery components, supplies and services over 10,000 sqm of floor space. Furniture manufacturers as well as other visitors at the next year's show will be able to seamlessly visit WOWMAC and source for products catering to the various processing and manufacturing phases of wooden furniture. These include forestry equipment, fitting tools, raw materials, laminates and finishing solutions. Products that facilitate timber processing, handling and storage will also enhance the show's attraction, along with furniture assembly equipment such as automated machinery and DIY tools.

The announcement of WOWMAC 2007 has created a tremendous buzz among the furniture trade community. One excited IFFSIAFS 2006 exhibitor is Mr Ciril Jonas, Managing Director for Holz-Her Asia Pte Ltd, who said: 'WOWMAC is an excellent idea and we are definitely interested to participate in the inaugural show rather than those in the neighbouring countries."

Dr Vivian Balakrishnan, Minister for Community Development, Youth and Sports and Second Minister for Trade & Industry, who officiated at the IFFSIAFS 2006 opening ceremony, said: "The IFFS/AFS had grown to become Asia's leading furniture trade fair and a 'must-visit' destination for every international furniture buyer coming to this part of the world. I'm confident that IFFS/AFS will continue to grow and become a truly iconic and worldclass trade show like the other internationally renowned furniture fairs in Cologne and Milan."

IFFSIAFS 2007, together with WOWMAC 2007, will become the largest annual trade show in Singapore, boasting a nett space of 42,000 sqm spread over seven halls of the Singapore Expo. The estimated annual economic spinoffs for Singapore's MICE and tourism sectors will increase to about USD 40 million. IFFS Pte Ltd reported that at the closing of IFFSIAFS 2006, more than 60 per cent of exhibition space for the 2007 fair had already been booked, with exhibitors hailing from China, Hong Kong, Indonesia, Singapore,Taiwan, USA and Vietnam.

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Internationally Renowned Designers on "Staying Relevant" in the Competitive World Market

"In a perpetually modernizing world, I would like to see a greater Asian influence," rallied Hong Kong-based Douglas Young, Founder of G.O.D. (Goods of Desire), who was one of the keynote speakers at the Furniture Design Forum (FDF) 2006.

The forum, with a panel of international speakers - Douglas Young, Thomas Jacobsen, Voon Wong and Michael Young - stressed the importance of being unique and craving a niche for oneself. Organized for the fourth year in conjunction with IFFS/AFS 2006, the forum was attended by more than 250 people comprising design enthusiasts, furniture trade practitioners, designers and students.

Speaking on "A Quest for Asian Lifestyle", Douglas Young specified the need to retain and infuse the Asian tradition with modern ingenuity to create truly original and innovative products to make a mark in the world market.

"We have to find our own voice", echoed Singapore-born designer Voon Wong, founder of UK-based voonwong&bensonsaw, highlighting the need to make a distinction with our own culture and progress with the times.

To Mr Simon Ong, Chairman of the SFlC Design Development Committee, the environment here is now at its most conducive as the local government has been stepping up support to develop the creative industry into a truly world-class and lucrative one.

"We recently announced our partnership with the Singapore government to launch a series of new initiatives to promote design excellence. There is no better time than now to reinvent ourselves and create a unique competitive edge. With Uniquely Singapore offerings in the world market, our voice in the global playing field is set to be louder said Mr Ong at his opening address at FDF2006.

With FDF 2006 primarily focusing on progression and adaptability, the audience was charged up to find out how they could better stay relevant in the industry.

To Michael Young, founder of Michael Young Studios from the UK, design is strongly linked to cultural experiences and designers need to have their ears on the ground to closely tap on trends in order to create works that strike a chord with modern consumers.

"We came to be inspired and be updated on the latest happenings in the design industry. It was definitely a fruitful session," said Kay Burrell from Design Details Australia, when asked to comment on the forum.

losing the interactive forum was a lively panel discussion and Q&A session moderated by Mr Andrew Pang,Vice Chairman of the SFlC Design Development Committee and Ms Kelley Cheng, SFlC Design Advisory Panel Member, on "Beyond Design". The audience engaged the forum's four eminent speakers and John Kelly, founder of John Kelly Furniture and Accessories, USA in topics like branding, product value-add, entrepreneurship and the impact of culture on design. John Kelly is also a member of the SFlC Design Advisory Panel.

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Local Design Talents to Get Career Boost

The SFlC announced in March its plan to groom young talented designers through a new design mentoring programme, which will be developed in partnership with leading local furniture companies.

The initiative - Designer Co-Development Programme - will leverage the annual Furniture Design Award (FDA) to identify 15 outstanding designers and award them with a one-year employment contract with some of Singapore's top furniture companies over the next three years. The SFlC will co-fund the salaries of the designers, who will be placed on an intensive mentoring programme that leads to the commercial production of their works.

While outstanding arts and design graduands from the various local institutions and non-affiliated designers are welcome to apply for the programme, top priority will be given to FDA finalists.

"The primary aim of our initiative is to establish design as the bedrock of the industry's profitability," said Mr Simon Ong, Chairman of the Design Development Committee for the SFIC.

"With the Designer Co-Development Programme, we hope to encourage more companies to adopt design as a strategic tool in their businesses and hopefully cultivate an expanded pool of furniture design talents. This will, in turn, lead to a continuous production of innovative furniture products that we can export worldwide. Our ultimate goal is to leverage design as a substainable and strategic advantage to anchor the industry's growth in the competitive global market", he added.

The SFlC will also be stepping up efforts to brand and market FDA to a higher profile. Over the next three years, the SFlC will invest up to S$1 million to promote FDA, develop new platforms to showcase the winning furniture designs worldwide and raise design standards in the industry. To kickstart the year's activities, SFlC partnered the National University of Singapore (NUS) to showcase the Gold Award winner entry for FDA 2005 Young Designers Category at the Salone Satellite @ Milan in April 2006.

The FDA 2006, which comprises the Students, Young Designers and Open categories, drew a total of 365 entries from 14 countries across the world. The theme for this year's FDA was "FLY", where students and young designers were challenged to think up innovative concepts that were truly "out of this world".

Mr Andrew Pang, Chairman of FDA 2006 Organising Committee, said: "The impressive showcase of creative works at this annual competition is clear testimony of the vast potential in the region's furniture design industry and affirms the Award's growing status as an effective career launch pad for talented designers. We are also heartened by the international furniture fraternity's support and recognition of the awards as a coveted mark of design excellence. With the FDA, we hope to provide budding designers with a platform to showcase their creativity and for the furniture industry, the opportunity to spot the next 'Konstantin Grcic' right here in Singapore."

The winning designs of FDA 2006 were showcased at the IFFS/AFS 2006, Asia's premiere design-led furniture trade exhibition, from 1 to 5 March 2006. As a part of the SFIC's design outreach efforts, the designer pieces of the FDA 2006 finalists were exhibited at the Esplanade from 15 April to 1 May 2006.

The FDA 2006 is supported by DesignSingapore Council, SPRING Singapore, International Enterprise Singapore, Designers Association of Singapore, Interior Design Confederation Singapore and Singapore Institute of Architects.

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SFIC Welcomes New Honorary Advisor, Dr. Balaji Sadasivan

The SFlC is pleased to announce the appointment of Dr Balaji Sadasivan, Senior Minister of State, Ministry of Information, Communications and the Arts (MICA) as its Honorary Advisor.

"Dr Balaji's esteemed experience, insights and advice will be of great value as the SFIC strives to further improve its services to enhance industry and enterprise competitiveness as well as encourage the industry as a whole to aspire towards greater achievements in furniture design and innovation", said Mr James Koh, SFlC President.

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Furniture Design Award (FDA) 2006 Winners

STUDENTS CATEGORY

Gold Award - Come Fly with me
Designer : Low Lin Kiat
Institution : National University of Singapore
Email : lowlinkiat@yahoo.com
Silver Award - Disc
Designer : Liu Honfay
Institution : National University of Singapore
Email : honfay@yahoo.com
   
Bronze Award - Sora
Designer : Lionel Wong Zhen Jie
Institution :National Universityof Singapore
Email : lionelart@excite.com
Merit Award -Vita
Designer :Tan Yih Sze
Institution : Inspiration Design School
Email : yihsze@yahoo.com
   
Merit Award - Fei Stool
Designer : Chin Wei Min
Institution : Ternasek Polytechnic
Email : wei_dsc@yahoo.com.sg
Merit Award - Floating Dreams
Designer : Chen Xi
Institution : National University of Singapore
Email : cicixi@gmail.com
   
 
Certificate of Participant - Spiro
Designer : Riswandi Tjahyono
Institution : Raffles Design Institute
Email : risld@hotmail.com
 

YOUNG DESIGNERS CATEGORY

Gold Award - Streamline Chair
Designer : Jarrod Lim
Email : jetlim@pacific.net.au
Silver Award - Flap Flap
Designer : Han Kiang Siew
Email : kshan1977@yahoo.co.uk
   
Merit Award - The Loop Table
Designer : Seetoh Khan Pang
Email : seetohkhanpang@dpa.com.sg
Certificate of Participant - Migration
Designer : Leong Kim Soon
Email : leongkim_soon@ite.edu.sg
   
 
Merlt Award - B. I. R. D
Designer : Chia Yung Kang
Email : chiayk@pacific.net.sg
 

OPEN CATEGORY

Silver Award - Egg Shape Coffee Table
Company : Classical Geometry Trading
(The Philippines)
Email : clayton@skyinet.net
Bronze Award - Break Stool
Company :Air Division Pte Ltd (Singapore)
Email : nathan@airdivision.net
   
Merit Award - Lady M Sofa
Company :The Lifeshop Pte Ltd (Singapore)
Email : export@thelifeshop.com
Merit Award - Spira Table
Company : Musha Cay Mil Mundos S.L. (Spain)
Email : export@milmundos.com
   
MelIt Award - Stany Night Occasional Chair
Company : Detalia Aurora Incorporated (The Philippines)
Email : marketing@detaliaaurora.com
Merit Award - Loop Couch/ Desk
Company : W.K. Wu Products Inc (Taiwan)
Email : mandy.chang@wkwu.com.tw

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Furniture Learning Institute Offers New Enriching Pivot Courses for Both Executive & Management Level

In February 2006, FLI piloted two mandarin public run courses "Problem Solving & Decision Making" (PSDM) and "Communication & Relationship Management" (CRM). for the executive and management level staff in the industry. PSDM is designed to, facilitate operation staff to learn beyond just techniques in solving workplace problems, to help the worker to anticipate and identify problems within the circle of influence and to be proactive to generate and evaluate alternative solutions.

As for CRM, it is catered to enable a more effective, productive and better work environment for the supervisor through inculcating correct attitude towards communication and building rapport among team members as well as supporting the team's effort in achieving team synergy.

Those who attended the courses feedback that the coverage and delsth of the during the course courses were adequate. There were appropriate use of case study discussion, role play and ground work to aid in the understanding of the project. Participants from Star Furniture lndustries Pte Ltd, Four Star Industries Pte Ltd, Merlin Furnishing Pte Ltd and Air Division Pte Ltd gave their thumbs-up for the new mandarin courses.

Training courses offered by the FLI are supported by Singapore Workforce Development Agency (WDA). Participating companies are able to apply for Enhanced Skill Development Fund (SDF) as well as Skill Redevelopment Programme (SRP) support, thus allowing companies even more incentive to invest in their workforce. FLI is currently partnering OTI Consulting to roll out the following courses. Training solutions are learner-centered, set in creative adult-learning environment and supported by award-winning validated psychometric tools.

Programme Title Date
Fees
Net Investment
     
40 years & above
(A levels & below)
Others
PSDM: Problem Solving & Decision Making
(Operational Level)
6-7 July,
28-29 August,
18-19 October
$270
$13
$40
PSDM: Problem Solving & Decision Making
(Supervisory Level)
22-23 June,
26-27 September,
4-5 December
$270
$13
$40
Personal Effectiveness
(Operation Level)
22-23 May,
3-4 August,
9-10 November
$270
$13
$40
Personal Effectiveness
(Supervisory Level)
8-9 May, 27-28 July,
14-15 September,
7-8 December
$270
$13
$40
Communications & Relationship Management
(Operation Level)
15-16 May,
14-15 November,
21-22 November
$270
$13
$40
Communications & Relationship Management
(Supervisory Level)
12-13 July,
4-5 September,
30-31 October
$270
$13
$40

* Fees are inclusive of 5% GST
** Net Investment is inclusive of SDF and SRP funding (Terms &Conditions Apply)
For more information kindly contact Mr EricTeo at 6568 3221 or email eric@singaporefurniture.com

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HTL Managing Director Receives Top Business Accolade

Mr Phua Yong Tat, Group Managing Director of HTL lnternational Holdings Ltd (HTL), was conferred the prestigious "Businessman of the Year at the Singapore Business Awards (SBA) 2006Award Presentation Ceremony in March 2006, becoming the first furniture industry leader in Singapore to be honoured with this Award. The SBA, which was organized by the Business Times and DHL , was launched in 1985. Winners were chosen by a panel of judges drawn from industry, academia and official agencies.

Mr Phua was honoured 'for his outstanding entrepreneurial drive in transforming HTL from a traditional maker into an international brand name, with more than 95 per cent of its high-quality leather furniture products exported to over 40 countries worldwide ".

Mr Phua and his two brothers started the company in 1976 with just $10,000 in a simple factory at Lowland Road in Upper Serangoon, to produce PVC sofas for the domestic market. In 1993, the company became the first furniture manufacturer to be listed on the Singapore Stock Exchange. Since then, with 9 manufacturing plants in Singapore, Malaysia and China, HTL is widely recognized as one of the world's leading sofa manufacturers and leather tanners.

Described by his staff as a very hands-on boss, Mr Phua has combined foresight with modern management and selling techniques to steer HTL lnternational to become a global success. Over a span of five years up to FY 2005, HTL's turnover nearly tripled to S$598 million while its bottom line grew five times to S$54.1 million. HTL has also been named by US-based Forbes magazine for four consecutive years as one of the 200 Best Small Companies in the World.

The modest Mr Phua said, "ThisAward was not just for me, but also my brothers, Yong Pin and Yong Sin, who founded HTL with me 30 years ago, our families and our staff". "We don't take our success for granted. We still have a lot to learn to win more market share," he added.

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Taking the Furniture Industry to a Whole New Level

The masterplan by JTC to turn Sungei Kadut into a one-stop vibrant furniture hub is now almost a scintillating reality. At its heart is IFC, an iconic building boasting worldclass facilities and top notch services for all furniture solutions. And in time to come, Sungei Kadut will be transformed to a modern furniture street comprising a concentrated cluster of furniture and furniture-related business, resting alongside residential areas, shopping malls and other amenities.

Be the early bird to benefit from this major industry initiative. Over 60% space at the IFC has already been booked todate. To apply for export showrooms and offices, please get in touch with Miss Cindy Chua, Marketing Executive at Tel: (65) 6569 6988, Fax: (65) 6569 9939 or Email: enquiry@ifcsingapore.com. For more information, visit www.ifcsingapore.com

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Are You Facing Your Brutal Facts

Face reality as it is, not as it was or as you wish it to be, change before you have to, and allocate resources based upon return, not upon need; these are the three overriding principles of strategic leadership that guided Jack Welch, the legendary former CEO of General Electric. These principles serve as an essential blueprint for any company in the furniture industry to continue to grow in these changing times.

A strategic leader's focus must be on building a team of competent managers to execute the leader's vision. The strategic leader's number one role is to clarify the company's overall goals and clearly define and articulate its direction.

So how do you go about determining reality as Jack Welch defines it? It must start with an honest assessment of your company's strengths and weaknesses tied to an awareness of changes in the marketplace. This should begin with a critical evaluation of where you are spending your time.

As a strategic planner and CEO Coach specializing in high-growth entrepreneurial companies, I have had the opportunity to workwith a number of furniture manufacturers and importers. Most are so buried in day to day operations that they can't see the big picture, causing their company to miss opportunities and, in some cases, to go from high-growth to going out of business. As the leader of a company, if you are spending the majority of your time involved in daily operations, making every key decision and buried in the details, you will never have the time or energy to see the forest for the trees.

By far the most successful company I have worked with in this industry is Four Hand a furniture importer based in Austin, Texas. Four Hands has received many indust, awards as well as national and local recognition as one of America's fastest growing privately held companies. Their international client base includes many of the top 100 furniture retailers in the world.

In order to ensure alignment throughout the organization, Brett Hatton, the company's CEO and founder, holds strategic retreats on a quarterly and annual basis with his management team. At these sessions, the agenda always include:

>A review of their budget
> Financial results
> Projections by each department

In addition, each department head also reports on whether they have met the objectives established since the last strategic session. This exercise helps them clearly identify the achievements and disappointments of the preceding quarter or year.

This leads to what I consider the most important part of the agenda, which is to identify the company's brutal facts. What drives this is a SWOT analysis. By systematically assessing the company's strengths, weaknesses, opportunities and threats, they determine their brutal facts, and create the focus for the upcoming quarter.

The term brutal facts was introduced to the business community in Jim Collin's classic book, Good to Great. It is considered by many business owners and experts, to be the most important and indispensable business book written in the past two decades. It is a MUST read for any business owner.

One of the major themes of Collin's book is that "you absolutely cannot make a series of good decisions without first confronting the brutal facts." His research for the book clearly demonstrated that great companies continually refined their path to greatness by acting on the brutal facts of reality.

In 1999, while experiencing spectacular growth, Four Hands identified three brutal facts that demanded action. Continued growth along with the ability to meet the capacity of demand would require:

> More Inventory
> More People
> More Capital

The Company decided to take a hard look at its business model, which was the traditional model for furniture importers and wholesalers at their stage of growth. Hatton concluded that without a drastic change in the model, they were on a course that required a significant cash infusion without an appreciable return on investment. In addition, he did not see increased profit margins to justify the risk, work and effort.

Four Hands did not have the necessary infrastructure or cash to continue to bring inventory from the country of origin into its warehouse in Austin, unpack it, hold inventory while it was waiting for other merchandise to complete an order, put orders together, repack and shin small (US$250 to US$1,000) purchase orders.

As a result or ~neisro ul searching, Hatton and his management team decided to turn their business model upside down. A major decision was made to raise the price for minimum orders. In addition, the company began targeting its sales and marketing efforts to the top 100 furniture retailers who were appropriate candidates for the company's designs.

After considerable number-crunching, Four Hands determined that it could make higher margins and offer outstanding savings to their targeted customer profile through a containerdirect program. Under this program, clients could buy a broad selection of merchandise that could be shipped directly from the country of origin to a client's warehouse or distribution center.

This minimized the amount of merchandise Four Hands had to stock and stabilized the number of the people necessary for receiving, shipping and handling in Austin. In order to accomplish this, additional systems and training was required on virtually every front. Customers needed to understand the benefits of the program and how it enabled them to achieve enhanced margins, greater profitability and the ability to offer special events and sales when containers landed.

Before that could happen, the sales team needed to buy into the program and be comfortable explaining these benefits to their customers. It was equally important for them to become comfortable saying no to current and prospective customers who could not meet the new minimums. The program's success also demanded new tracking systems.

Facing the brutal facts for Four Hands at their stage of growth in 1999 enabled them to simplify their business model at a critical time. By focusing on implementing their new model, Four Hands continued to grow and prosper and did not fall victim to the inevitable cash demands of their old model.

Four Hand's brutal facts at the beginning of 2001 were as brutal as the company ever faced. A major threat emerged when it appeared likely that India, Four Hands' primary manufacturing source, and Pakistan, two nuclear powers, were on the brink of war.

To further emphasize the potential for disaster, a member of the Four Hands management team was in Rajasthan during a nuclear test by lndia designed to get Pakistan's attention, though miles away, he felt the ground shake beneath him as the nuclear test began. Whether it got Pakistan's attention or not, it codified a major brutal fact for Four Hands; lndia at war would certainly impact on whether carpenters would be drafted, factories would remain open and the country would be able to ship from its ports. Even a short halt to production could cripple cash flow, and a longer one could force clients to fill their floor with merchandise from other manufacturers.

Four Hands assessed their brutal facts and broke them down into three numbers.
1,2,3:

One country producing about 70% of the company's product line
Two customers generating over 50% of revenues
Three manufacturers producing the majority of their product line

Hatton took immediate action. He attended trade shows throughout the world in order to identify new sources, manufacturers and product lines from other countries. He also greatly enhanced sales and marketing efforts. The goal was to go deeper with greater penetration into current and targeted accounts.

The results of Hatton identifying, and more importantly acting, on these brutal facts led to a stronger, more exciting and more diverse product line and company. Over the years, Four Hands has confronted many other brutal facts that required difficult decisions and action. They included:

> Finding a way to make the Austin warehouse more profitable or eliminate it
> The need for real-time financial data and analysis
> Discarding a software system the company had invested heavily in for a new, user-friendly system
> Teaching and utilizing a methodology that has enabled the company to meet the daily, weekly, and monthly challenges of communications in an international organization

Companies rarely falter because they lack information. Most of the companies I have worked with in the furniture industry had virtually identical access to good information.

The key to identifying brutal facts lies not in better information, but in turning information into information that cannot be ignored.

At each critical stage of growth, Four Hands has reinvented itself. The company realized early on that what took them to one level of growth would not take them to the next. A company's mantra should be to "face the danger" every day and deal with those dangers first. Great leaders, strategic leaders, FACE THE DANGER. They realize that only through a thorough examination and assessment of the brutal facts are they capable of making the right decisions. Regardless of how successful a company has been in their past, ignoring today's' or the futures' brutal facts will lead to disastrous results.

In the words of Jim Collins, "breakthrough results come about by a series of good decisions, diligently executed and accumulated one on top of another. On the really big choices, companies must often throw all of its resources into the task of converting its entire system. "

Strategic leaders are comfortable accepting ambiguity and uncertainty and understand that they will never have all the information they would like to make decisions. A rapidly changing world deals ruthlessly with those that don't change. Strategic leaders don't fix the past they create the future. Reiterating Jack Welch, "they face reality as it is, not as they would like it to be".

This article is contributed by Mr Richard Russakoff, President of Bottom Line Consultants inc (USA) and Inc. Magazine's former Senior Consultant for strategic and financial planning, cash flow management, capital acquisition, and business valuation.

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Sitra Holdings Achieves EDB's Regional HQ Award

Sitra, a leading brandenttic distributor of furniture and wood-based products is first amongst local entetptises in the furniture industry to receive RHQ award

The Group intends to leverage on the RHQ status to strengthen its key corporate infrastructure while continuing to enhance its global market presence

Sitra Holdings (International) Pte Ltd ("Sitra" or the "Group") has achieved the Regional Headquarters ("RHQ) Award, making it the first amongst local enterprises in the furniture industry to do so. The Group intends to leverage on the RHQ status to strengthen its key corporate infrastructure while continuing to enhance its presence in key global markets such as Asia, Australasia, the Middle East, Europe and North America. The objective of the RHQ award is to encourage local companies to build a strong Singapore base from which to expand their business activities into the fast-growing Asian region and beyond.

"The RHQ award is a sign of our commitment to Singapore as a premier location to do business. Singapore is definitely our location of choice for a regional headquarter because we are able the find some of the best expertise in Asia for key functions such as brand development and marketing, quality management, finance, administration and human resources,"says Mr George Chew, Chief Executive Officer, Sitra Holdings (International) Pte Ltd.

SPRING Singapore, the government agency leading the development of the furniture industry lauded Sitra's achievement as a significant milestone for the industry. SPRING'S Chief Executive Mr Loh Khum Yean, said: We would like to see more companies such as Sitra anchoring their business here. With strong global connectivity; sound financial, legal and logistics infrastructure; a growing pool of creative and design talents; and a strategic location, Singapore is a choice location as the nerve centre for HQ operations and for tapping the region's resources. We aim to develop Singapore into an international furniture hub that companies can use as a springboard into the region".

Sitra intends to leverage on the RHQ to further strengthen its key corporate infrastructure services, including expanding its sales and marketing team and its design capabilities in Singapore, while it continues to strengthen its proprietary brands and product offerings. The Company also intends to continue to expand its distribution channels and market presence globally. This includes the opening of new lifestyle furniture retails outlets in key markets such as Australia.

'We are a brand-centric company with an international presence and currently distribute our own branded products to 48 countries in Asia, Australasia, Europe, the Middle East and North America. Having Singapore as our RHQ will provide an added boost to our brand value because Singapore has always been known for its strength in key corporate services such as marketing, treasury and human resources as well as a strong and stable regulatory regime," Mr Chew adds.

SPRING believes that Sitra's strong emphasis on branding and design has boosted its success. "As more local companies hone these two cutting-edge capabilities, Singaporedesigned furniture will move several notches up in the world in terms of image and value," said Mr Loh. "SPRING is working with our furniture industrypartners to enhance the brand image of Singapore-designed furniture. The key lies in boosting the industty's capabilities in management, design, knowledge and research."

Sitra has consistently won awards for its entrepreneurship and excellence in quality management. Sitra was shortlisted for the Enterprise 50 awards for two consecutive years in 2004 and 2005, achieving twenty-seventh and ninth position respectively. As a mark of its emphasis on quality management, the Group has also been awarded the BS EN 9001:2000 certification for quality management every year since 1997.

The Group's products can be categorised into the two product groups, namely (i) high value wood-based products such as decking, flooring, fencing, door and door components, window and window components and other moulded products, marketed under the "COMCIA" and "decKING brands; and (ii) premium lifestyle furniture such as outdoor garden furniture, DIY (or "Do-It-Yourself") fencing systems, garden accessories, indoor furniture and contract furnishings, marketed under the "Pacific" brand range.

Since 1979, the Group has gradually evolved from being a commodity trader of timber into a brand-centric distributor of high quality woodbased products and premium lifestyle furniture carrying its proprietary brands today. "Our continued success has been built upon a two pronged strategy of differentiation, namely to create product brands and to focus on our own in-house design capabilities," Mr Chew concludes.

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World Furniture Outlook 2006

The world production of furniture is worth about US$250 billion in 2005. Furniture Times highlights some of the major imports and exports figures, their impact on the furniture trade and focus on some aspects that the industry will take note in the furtherance of their businesses.

a. World Furniture Production for 2005: US$250 billion

The seven major industrial economies which consist of United States, Italy, Germany, Japan, the United Kingdom, Canada and France together produce 56% in value of the world total. The furniture production of all developed countries combined covers 73% of the world total. Furniture production in emerging countries currently amounts to 27% of the world total in value, of which 13% is in China.

In the 1995-2005 period, there was a very large increase in the imports of United States (from US$6.5 billion to US$23.8 billion) and of the United Kingdom (from US$1.7 billion to US$6.7 billion).

Furniture demand is expected to grow in 2006 in all large markets.The global outlook is positive due to the continuing strong growth in the US as well as the upturn in Asia.

The list of countries that expects more than 3% growth in real terms includes:
- Ireland of Western Europe
- Estonia, Hungary, Latvia, Lithuania, Czech Republic and Slovakia of the new EU members
- Croatia, Russia and Ukraine of Central and Eastern Europe
- China, India, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam of Asia
- Chile of South America
- Israel, South Africa and United Arab Emirates of Africa

Overall, world trade of furniture is expected to grow by 6% in 2005 and by 7% in
2006.

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Calendar of Events

May 2006
4 - 7 Copenhagen International Furniture Fair
Copenhagen, Denmark
16 - 20 SASMIL - International Fair of Accessories, Semi-Finished Products for the Furniture Industry
Rho-Pero , Italy
20 - 23 International Contemporary Furniture Fair
New York, USA
21 - 25 International Trade Exhibition for Furniture & Interiors
Riyadh, Saudi Arabia
30 May - 02 Jun MEBLE - Fair of Furniture and Furnishing
Poznan, Poland
June 2006
4 - 6 The Office Exhibition - Middle East international office interiors and facilities
management exhibition
Dubai, UAE
4 - 6 The Hotel Show - Showcase for suppliers of equipment, technology, services to the hospitality industry
Dubai, UAE
12 - 14 NeoCon. World's Trade Fair
Chicago, USA
27 - 30 Wood Mac China/Furnitek China/WoodBuild
China
July 2006
20 - 23 Furnitex 2006 Decoration + Design 06
Melbourne, Australia
24 - 28 World Market Center
Las Vegas, USA
August 2006
1 - 4 International Fair of Furniture Manufacturers’ Suppliers
Sao Paulo, Brazil
16 - 19 Expo Mueble Internacional Verano
Guadalajara, Mexico
17 - 21 International Famous Furniture Fair
Dongguan, China
18 - 21 China International Furniture Fair
Guangzhou, China
19 - 23 Shenzhen International Furniture Expo
Shenzhen, China
24 - 28 KOFURN - lnternational Furniture and Woodworking Machinery Fair
Seoul, Korea
25 - 29 Tendence Lifestyle
Frankfurt, Germany
September 2006
6 - 9 Malaysia Furniture Export Exhibition
Kuala Lumpur, Malaysia
6 - 9 lnternational Furniture Fair Chengdu
Chengdu, China
9 - 12 Promosedia - lnternational Chair Exhibition
Udine, Italy
9 - 12 Decosit - lnternational Trade Fair For Upholstety Fabrics
Brusels, Belgium
11 - 14 Furniture China
Shanghai, China
13 - 17 Index Mumbai
Mumbai, India
19 - 22 MOW
Ostwestfalen, Germany
19 -23 lnternational Furniture Fair Valencia
Valencia, Spain
21 - 24 100% Design Lodon
London, UK

 

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DISCLAIMER
Whilst every care is taken to ensure accuracy of the information on this newsletter, SFIC accepts no liability for damages caused by misinterpretation of information, expressed or implied, within this newsletter. No part of this newsletter may be reproduced in any form or by any means, without prior permission in writing from SFIC.

 

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